Telus improves cellphone 911 service

By staff

Telus is bumping-up its wireless 9-1-1 service in the northeast.


The communications giant announced it’s moving into Phase Two of it’s plan to track cellphone 9-1-1 calls to a precise location. Previously, Telus relied on the location of the nearest cell tower in the area, to trace 9-1-1 calls.

Now, the new system uses a complex combination of technology, including the most advanced GPS technology available, to provide the most accurate possible location, depending on the handset type. That location information is gathered by the third-party 9-1-1 operator centre, and then forwarded to the proper authorities.

In a statement released on Friday, Telus claims the service should be implemented throughout all of its networks, in the upcoming weeks.