Northern Health held their most recent board meeting in Dawson Creek where they discussed a number of topics that show improvements are happeing in the Northeast.
One of those topics includes the development of a Pharmacy Medication Reconciliation system.
Medication Reconciliation is a process where healthcare professionals partner with clients, their families and caregivers to ensure the accurate and complete transfer of medication information when a patient’s care transitions to a new setting or practitioner. This work was recently recognized at the provincial level by the BC Patient Safety and Quality Council Award, for its ability to substantially reduce medication errors and improve patient safety.
The board also discussed LEAN projects being done across the organization. LEAN is a quality improvement approach, used to identify improvements to services and processes to benefit patients and reduce costs. 33 NH projects have been completed over the last two years, focusing on areas like surgical waitlist management, health records management, patient way-finding, emergency room and policy review processes, and medical reconciliation systems.
“These projects lead to improvements that directly affect patient navigation and care”, said Dr. Charles Jago, chair of the NH Board. “The work being done by these cross-functional teams throughout the region reflect our commitment to high-quality, integrated services across the North.”
The board also heard about primary care work that is focusing on six northern communities; Prince Rupert, Fraser Lake, Prince George, Mackenzie, Valemount, and Fort St John. This work is aimed at fundamentally shifting how sustainable health services are designed for communities. The planning requires broad community, staff and physician input and engagement and will grow into other NH communities in the future.
Physician recruitment was also a key focus of the meeting. Northern Health has filled an important physician recruitment lead position and new recruitment marketing initiatives will be launched soon.
The latest report from NH’s Chief Financial Officer continued to forecast a small surplus that is expected to continue to the final year-end audit report.