This comes after the RCMP recently had a resident report that someone had attempted to gain access to their computer and banking information over the phone.
“This is a scam that happens occasionally and anyone with a computer and a phone could be affected” Cpl. Jodi Shelkie of the Fort St. John RCMP said in a written statement. “Luckily this person did not lose anything financially but it is still an invasion of their privacy.”
Cpl. Shelki says anti-virus scam typically start when someone calls and offers you a computer anti-virus services or says they are with Microsoft or Apple and need access to your computer to fix a ‘glitch’ in the programming.
“The scammer is not selling a real product or actually trying to repair any programming, but trying to gain remote access to your computer and to get your credit card information,” Cpl. Shelkie writes.
Cpl. Shelkie adds, “The scammer will say they need remote access to provide the supposed services, and will ask for your computer passwords and related information.”
They most likely will also ask for your credit card information so they can bill you for the supposed services.
Cpl. Shelike says the exact details of the scam can vary.
For example, the scammer might:
– Try to gain your trust by saying they work for Microsoft or another reputable software company
– Tell you that your computer has been infected with a virus
– Offer to scan your computer to detect possible viruses
– Try to sell you anti-virus software they claim they will install remotely
– Ask if your computer is running slowly or not working properly, and offer to improve its performance
“Never give an unsolicited caller access to your computer,” said Cpl. Shelkie. “If someone calls and says they are with a computer company, get their details and then call them back after confirming through the company that they are legitimate.”
If you think you have been scammed contact the RCMP or the Canadian Anti-Fraud Centre.